Woleix Portable AC | Frequently Asked Questions

Product Performance

Q1: How does Woleix achieve "installation-free" cooling?
→ Our TurboCool system combines a universal window sealing kit (fits 98% standard windows) and vertical/horizontal exhaust hose configurations. Most users complete setup in under 90 seconds without tools.

Q2: What makes the POSI compressor more efficient?
→ Patented phase-change optimization (Patents CN119268116A/CN118089185A) enables 9000BTU cooling at 35% lower energy consumption compared to conventional rotary compressors.

Q3: How quiet is "48dB operation" in real life?
→ Equivalent to:
• Library ambiance (vs. 60-70dB in standard portable ACs)
• 40% quieter than ENERGY STAR® baseline
• Suitable for light sleepers and home offices

Installation & Maintenance

Q4: What if my window type isn't compatible?
→ Contact our support team with window measurements/photos. We'll ship customized sealing strips(covered by Lifetime Parts Warranty).

Q5: How often do I need to drain water?
→ Never. Our AutoDry™ system evaporates 1.5L/hour through:
✓ 50% enlarged condenser surface
✓ Smart humidity-sensing pump control

Q6: Can I use it in non-window spaces?
→ Yes. Optional MobileKit™ accessories enable:
• Garage cooling via drop-ceiling venting
• RV installation with magnetic seals
• Open-space use in dehumidification mode

Warranty & Service

Q7: *What does "10-Year JGAR Warranty" cover?*
→ Core components protection includes:
• POSI Compressor
• Turbo fan assembly
• Control board
→ Lifetime Parts Warranty applies to all mechanical components.

Q8: How does engineer support work?
→ 7×12 multilingual assistance via:
① Video call diagnostics
② Augmented reality installation guide
③ Priority parts dispatch (avg. 2.3-day global delivery)

Sustainability

Q9: How is Woleix reducing environmental impact?
→ 2025 Roadmap includes:
• R32 refrigerant conversion (68% lower GWP)
• SolarBoost™ hybrid power option
• 100% recyclable packaging initiative

Q10: Can I calculate potential energy savings?
→ Use our EcoSave™ Calculator (link) to compare:
→ Estimated annual savings: $85-$220 vs. central AC
→ Carbon footprint reduction: 0.8-1.3 metric tons